AmeriVet is seeking a Customer Service Representative (CSR) to enhance client experiences by managing communications and appointments within their veterinary practice. The ideal candidate should possess strong communication skills, a compassionate disposition, and prior customer service experience, preferably in a veterinary or healthcare setting
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience for pets and their families.
Employees benefit from tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health and wellness resources.
The role requires managing appointments, triaging inquiries, processing payments, and maintaining organized records within a fast-paced veterinary environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative (CSR) to enhance client experiences by managing communications and appointments within their veterinary practice. The ideal candidate should possess strong communication skills, a compassionate disposition, and prior customer service experience, preferably in a veterinary or healthcare setting.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Demonstrate empathy with upset clients
Nice-to-have
Prior customer service experience in veterinary setting