The Assistant Manager position at Mercure Sydney Manly Warringah, part of the Accor hotel group, seeks an energetic individual to oversee daily hotel operations with a focus on exceptional customer service. Ideal candidates will have relevant hotel experience and strong leadership qualities, with opportunities for professional growth within a supportive work environment
Job Summary
The role involves assisting and overseeing day-to-day operations of the Front Office team while collaborating closely with housekeeping and food & beverage departments.
Candidates must be able to resolve guest complaints effectively and maintain a visible management presence during key operational times.
Accor offers limitless career opportunities, mentorship from experienced professionals, and the ability to contribute to the greater good of the hotel operation.
Matching Summary
Match Score: 85
The Assistant Manager position at Mercure Sydney Manly Warringah, part of the Accor hotel group, seeks an energetic individual to oversee daily hotel operations with a focus on exceptional customer service. Ideal candidates will have relevant hotel experience and strong leadership qualities, with opportunities for professional growth within a supportive work environment.
Skills & Requirements
Must-have
Relevant hotel industry experience
Strong knowledge of Opera PMS
Microsoft Office and Outlook proficiency
Valid RSA certificate required
First Aid and CPR qualifications
Ability to work rotating roster
Nice-to-have
Guest obsessed focus
Leadership qualities with motivation skills
Quick thinking problem solving
Clear written and verbal communication
Experience in all-day dining service
Key Requirements
Valid Responsible Service of Alcohol (RSA) certificate
First Aid and CPR qualifications
Relevant experience in the hotel industry
Ability to work 7-day rotating roster including weekends