Customer Banking Specialist - Sylvania

CommBank

Sylvania, Australia
Part-time (hybrid; specified hours)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and support regarding financial products and services. The role offers part-time hours, focusing on building relationships with customers and promoting their financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and support regarding financial products and services. The role offers part-time hours, focusing on building relationships with customers and promoting their financial wellbeing.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Support for Aboriginal and/or Torres Strait Islander Peoples
  • Networking across Indigenous Employee Network

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter