Servicenow Technical Consultant

SHI International Corp

Remote
Base: $100,000 - $170,000; bonus/equity: not speci...
Remote
Servicenow integration functionality
Vendor catalog items and mappings
Remote task configuration
SHI International Corp is seeking a ServiceNow Technical Consultant to join their remote team, focusing on customer onboarding, system integrations, and automated testing within the Technology Provider Service Management (TPSM) framework. The ideal candidate will have 3-5 years of relevant experience with ServiceNow and possess strong technical, communication, and problem-solving skills

Job Summary

  • SHI International Corp. is a $16 billion global provider of IT solutions and services, committed to diversity and continuous professional growth.
  • The ServiceNow Technical Consultant will be responsible for installing and configuring ServiceNow integration functionality, setting up vendor catalog items, and supporting customer onboarding end-to-end.
  • The role involves validating UAT scenarios, troubleshooting issues, building test plans, and reducing manual test effort through automation.

Matching Summary

Match Score: 85

SHI International Corp is seeking a ServiceNow Technical Consultant to join their remote team, focusing on customer onboarding, system integrations, and automated testing within the Technology Provider Service Management (TPSM) framework. The ideal candidate will have 3-5 years of relevant experience with ServiceNow and possess strong technical, communication, and problem-solving skills.

Salary

Base: $100,000 - $170,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, and flexible spending

Skills & Requirements

Must-have

  • ServiceNow integration functionality
  • vendor catalog items and mappings
  • remote task configuration
  • customer onboarding playbook
  • User Acceptance Testing (UAT) support
  • test plans and suites
  • regression testing during upgrades
  • ServiceNow SME on TPSM

Nice-to-have

  • reduce manual test effort
  • consultative approach
  • effective communication
  • adapt to challenging situations
  • collaboration and consensus
  • engaging presentations
  • build strong relationships
  • proactive initiative

Key Requirements

  • 3-5 years of experience supporting ServiceNow
  • Hands-on ServiceNow experience
  • Experience supporting UAT
  • Strong skills with Automated Test Framework (ATF)
  • Intermediate skill level in communication
  • Intermediate skill level in IT lifecycle understanding
  • Intermediate skill level in customer needs understanding
  • Intermediate skill level in deep technical knowledge

Work Rights

Not specified

Tailored Resume

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