Ability to lift 70 lbs and maneuver 150 lbs packages
High school degree or equivalent education
FedEx is seeking a Service Agent II in Querétaro, Mexico, responsible for administrative tasks, customer service, and operational support. The ideal candidate should possess clerical experience and strong communication skills, with a focus on maintaining a professional appearance and customer relations
Job Summary
The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.
Employees assist customers by tracing packages, answering questions about services, and handling over-the-counter and phone inquiries.
The position requires maintaining records, auditing airway bills, and ensuring compliance with customs documentation and safety regulations.
Matching Summary
Match Score: 85
FedEx is seeking a Service Agent II in Querétaro, Mexico, responsible for administrative tasks, customer service, and operational support. The ideal candidate should possess clerical experience and strong communication skills, with a focus on maintaining a professional appearance and customer relations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Proficiency in English with 450 TOEIC points
Ability to lift 70 lbs and maneuver 150 lbs packages
High School degree or equivalent education
Previous clerical or customer service experience
Computer literacy including typing and filing skills
Nice-to-have
Excellent communication and organizational skills
Clear and articulate speaking voice
Clean cut and neat appearance standards
Proactive sales lead generation abilities
Experience with hazardous material compliance
Key Requirements
High School degree or equivalent
Minimum 18 months Service Agent experience or clerical background
English proficiency verified by 450 TOEIC score
Pass Basic Skills Test sections: Reading, Listening, Sorting, Math