Conseiller(ère) Relation Client

Pharma Dom (Orkyn')

France, France
Respond to customer calls
Process incoming requests
Coordinate intervention/delivery requests
The customer relationship ensures the proper management of communication channels, providing optimal operational responses to requests while guaranteeing quality patient care

Job Summary

  • The customer relationship ensures the proper management of communication channels, providing optimal operational responses to requests while guaranteeing quality patient care.
  • The Customer Relationship Advisor (CRC) is hierarchically attached to the customer relationship manager of their competence pole and works closely with internal and external interfaces.
  • Air Liquide is committed to creating a collaborative and inclusive work environment that reflects the diversity of its employees, customers, patients, and stakeholders.

Matching Summary

The customer relationship ensures the proper management of communication channels, providing optimal operational responses to requests while guaranteeing quality patient care.

Skills & Requirements

Must-have

  • Respond to customer calls
  • Process incoming requests
  • Coordinate intervention/delivery requests
  • Provide medical device assistance
  • Perfect mastery of French language

Nice-to-have

  • Relational ease and empathy
  • Listening and reformulation skills
  • Team spirit and service orientation
  • Inclusion and diversity commitment

Key Requirements

  • IT tools mastery
  • Experience in healthcare or home care
  • Previous customer relationship experience

Work Rights

Not specified

Tailored Resume

Cover Letter