Product Support Rep - Laboratory Services

Hastings Deering (Australia) Ltd

Brisbane, Queensland, Australia
Laboratory services
Scheduled oil sampling (sos)
Customer engagement
Serve as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts

Job Summary

  • Serve as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts.
  • Grow SOS sample volumes by proactively engaging customers and identifying under‑utilised fleet opportunities.
  • At Hastings Deering, our people are our heart – from their first day with us right up to their last.

Matching Summary

Serve as the primary customer contact for laboratory and Scheduled Oil Sampling (SOS) services across assigned accounts.

Skills & Requirements

Must-have

  • laboratory services
  • Scheduled Oil Sampling (SOS)
  • customer engagement
  • technical data interpretation
  • fleet and sampling data analysis
  • customer relationship management

Nice-to-have

  • heavy industry experience
  • mining environment experience
  • Power BI exposure

Key Requirements

  • Experience in laboratory services
  • Experience in condition monitoring
  • Experience in product support
  • Experience supporting aftermarket services
  • Experience delivering technical training
  • Experience managing multiple customer accounts
  • Experience using business systems and reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter