Not specified (assumed to be onsite based on role nature)
One-to-one customer service experience
Problem analysis and resolution skills
Excellent communication skills
The job posting is for a Preferred Customer Associate at UPS, focusing on providing personalized customer service for UPS Preferred accounts. The role involves problem-solving, communication, and ownership of customer inquiries, with an emphasis on working independently
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
The role involves analyzing and resolving problems, solving tracing and claim inquiries, and maintaining ownership of customer situations through resolution.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
Match Score: 85
The job posting is for a Preferred Customer Associate at UPS, focusing on providing personalized customer service for UPS Preferred accounts. The role involves problem-solving, communication, and ownership of customer inquiries, with an emphasis on working independently.