Procurement Helpdesk Specialist

smorekoppen.no

Quezon City, Philippines
Not specified (assuming hybrid based on standard practices in procurement roles)
Procurement helpdesk email box
Monitor helpdesk tickets and slas
Procurement p2p and ticketing process
S&P Global is seeking a Procurement Helpdesk Specialist in Quezon City, Philippines, responsible for managing helpdesk inquiries, maintaining procurement data, and ensuring compliance with SLAs. The ideal candidate should have a degree, experience in procurement, and strong communication skills

Job Summary

  • Partner with relevant stakeholders (vendors, business units, contract leads, and legal) to answer Helpdesk questions.
  • Monitor, maintain, and keep track of helpdesk tickets and meet or exceed response, TAT, and other SLA’s and KPI’s.
  • We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Matching Summary

Match Score: 75

S&P Global is seeking a Procurement Helpdesk Specialist in Quezon City, Philippines, responsible for managing helpdesk inquiries, maintaining procurement data, and ensuring compliance with SLAs. The ideal candidate should have a degree, experience in procurement, and strong communication skills.

Skills & Requirements

Must-have

  • Procurement Helpdesk Email Box
  • Monitor helpdesk tickets and SLAs
  • Procurement P2P and ticketing process
  • P2P data and feedback
  • Ad-hoc P2P Ariba Extract/Reports
  • Procurement Requisition Creations
  • Vendor Set Up process

Nice-to-have

  • Customer Centric focus
  • Interact with varied level stakeholders
  • Natural propensity in Procurement
  • Curiosity and shared belief
  • Spirit of discovery
  • Collaborate in close partnership

Key Requirements

  • 7+ year degree or equivalent
  • 0-7 years total experience
  • 2 years procurement experience preferred
  • Fluent Verbal and Written Communication Skills in English
  • Knowledge of MS Office Applications
  • Exposure to helpdesk function
  • Basic Exposure to Procurement end to end processes
  • Skilled in working with Ariba P2P or related tool

Work Rights

Not specified

Tailored Resume

Cover Letter