Showroom Customer Service Representative

Ferguson PLC

Southampton, NY, US
Base: $47,000-$60,000 annually; bonus/equity: comm...
Customer service experience
Sales experience
Product knowledge of plumbing fixtures
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves assisting customers on the showroom floor, supporting sales consultants with administrative tasks, and ensuring personalized customer service through timely quotations and accurate order processing.
  • Ferguson offers a comprehensive benefits package including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $47,000-$60,000 annually; Bonus/Equity: Commission eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, parental leave

Skills & Requirements

Must-have

  • Customer service experience
  • Sales experience
  • Product knowledge of plumbing fixtures
  • Order processing and quotation
  • Time management skills
  • Communication skills
  • Digital literacy

Nice-to-have

  • Bilingual abilities
  • Passion for customer service
  • Ability to multi-task
  • Self-motivated and ambitious
  • Team environment experience

Key Requirements

  • 1-3 years customer service and sales experience
  • Knowledge of plumbing fixtures, lighting, and appliances preferred
  • Ability to meet goals and build relationships

Work Rights

Not specified

Tailored Resume

Cover Letter