Assistant Manager – Tech Support

Johnson Controls OpenBlue

Not specified (assumed to be hybrid based on industry standards).
3+ years in technical support
Experience in team management
Proficiency in microsoft office excel
Johnson Controls OpenBlue is seeking an Assistant Manager for their Tech Support team, who will oversee daily operations, mentor staff, and ensure high-quality customer service. The ideal candidate should possess strong technical expertise, leadership skills, and a commitment to customer satisfaction

Job Summary

  • Johnson Controls transforms environments for better living and working.
  • The Assistant Manager will lead a technical support team and drive process improvements.
  • The role emphasizes high-quality customer support and team collaboration.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking an Assistant Manager for their Tech Support team, who will oversee daily operations, mentor staff, and ensure high-quality customer service. The ideal candidate should possess strong technical expertise, leadership skills, and a commitment to customer satisfaction.

Skills & Requirements

Must-have

  • 3+ years in technical support
  • Experience in team management
  • Proficiency in Microsoft Office Excel

Nice-to-have

  • Strong troubleshooting and problem-solving skills
  • Excellent leadership and communication skills
  • Ability to work in shifts

Key Requirements

  • 7+ years of overall experience
  • Strong customer service know-how
  • Experience with Salesforce is a must

Work Rights

Not specified

Tailored Resume

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