Customer Banking Specialist - Deloraine (24 Hours/week)

CommBank

Deloraine, Australia
Part-time availability monday to friday
9.30am - 1.30pm roster coverage
Strong customer service skills
This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options

Job Summary

  • This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
  • The specialist will perform Financial Health Checks, process applications for loans and credit cards, and proactively call customers to invite them into the branch.
  • Employees are expected to adhere to strict bank processes, reconcile transactions accurately, and engage in community events to support team wellbeing.

Matching Summary

This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.

Skills & Requirements

Must-have

  • Part-time availability Monday to Friday
  • 9.30am - 1.30pm roster coverage
  • Strong customer service skills
  • Ability to use in-branch technology
  • Knowledge of bank offerings

Nice-to-have

  • Passion for service excellence
  • Community engagement experience
  • Holistic problem-solving approach
  • Team collaboration mindset
  • Integrity and customer focus

Key Requirements

  • Availability for predetermined part-time roster
  • Understanding of customer needs and bank products

Work Rights

Not specified

Tailored Resume

Cover Letter