Base: zone a $156,600-$204,450; zone b $141,300-$1...
Remote
6-8 years saas experience
5+ years customer-facing roles
Expertise in itsm best practices
Join the globally distributed Advisory Services team to help enterprise organizations deliver delightful solutions using Atlassian products
Job Summary
Join the globally distributed Advisory Services team to help enterprise organizations deliver delightful solutions using Atlassian products.
You will partner with customers to solve complex business challenges and identify opportunities for service expansion within their organization.
The role offers competitive compensation with a high baseline pay range across three US geographic zones plus equity and benefits.
Matching Summary
Join the globally distributed Advisory Services team to help enterprise organizations deliver delightful solutions using Atlassian products.
Salary
Base: Zone A $156,600-$204,450; Zone B $141,300-$184,475; Zone C $130,500-$170,375; Bonus/Equity: Eligible for bonuses, commissions, and equity; Benefits: Health, wellbeing resources, paid volunteer days
Skills & Requirements
Must-have
6-8 years SaaS experience
5+ years customer-facing roles
Expertise in ITSM best practices
Experience with Atlassian ecosystem
Knowledge of incident and change management
Nice-to-have
Fluency in Spanish, French, or Portuguese
Coaching best practices for stakeholders
Experience with large enterprise customers
Cross-team project collaboration skills
Key Requirements
6-8 years of SaaS industry experience
5+ years in customer-facing technical roles
Demonstrated expertise in ITSM tooling and operations