Customer Service Representative

Troy and Heights Animal Hospital

Troy, MI, United States
Base: $17.00ph.; bonus/equity: not specified; bene...
Greet clients and patients
Schedule appointments and manage calls
Assist with check-in/check-out
Greet clients and patients with warmth and professionalism, schedule appointments, manage phone calls, and assist with check-in/check-out and payment processing

Job Summary

  • Greet clients and patients with warmth and professionalism, schedule appointments, manage phone calls, and assist with check-in/check-out and payment processing.
  • Work alongside an experienced team of doctors and skilled staff in a positive, respectful workplace culture with opportunities to learn and grow in Veterinary Medicine.
  • Benefits include competitive pay, PTO, paid sick leave, employee pet care discounts, 401K with matching, medical, dental, vision insurance, life insurance, and continuing education opportunities.

Matching Summary

Greet clients and patients with warmth and professionalism, schedule appointments, manage phone calls, and assist with check-in/check-out and payment processing.

Salary

Base: $17.00/hr.; Bonus/Equity: Not specified; Benefits: PTO, Paid Sick Leave, Employee Pet Care Discounts, 401K with matching, Medical, Dental, Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage calls
  • Assist with check-in/check-out
  • Process payments
  • Support technical team
  • Create calm welcoming experience

Nice-to-have

  • Love animals and people
  • Supportive team environment
  • Compassionate and fun-loving crew
  • Positive respectful workplace culture

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Genuine love for animals

Work Rights

Not specified

Tailored Resume

Cover Letter