Business Rules Analyst (mid-level)

USAA

San Antonio, TX, USA
$69,920.00 - $133,620.00; not specified; not speci...
Design and implement system rules
Crm system enhancements
Outbound calling, email, texting strategies
Design, implement, and maintain critical system rules that power targeted outbound calling, email, and texting campaigns for mortgage origination

Job Summary

  • Design, implement, and maintain critical system rules that power targeted outbound calling, email, and texting campaigns for mortgage origination.
  • Proactively identify opportunities to improve the CRM system into enhanced functionality and accuracy that elevates user and member experiences.
  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Matching Summary

Design, implement, and maintain critical system rules that power targeted outbound calling, email, and texting campaigns for mortgage origination.

Salary

$69,920.00 - $133,620.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Design and implement system rules
  • CRM system enhancements
  • Outbound calling, email, texting strategies
  • Business rules repository management
  • Data governance requirements enforcement

Nice-to-have

  • Customer communication optimization
  • User and member experience elevation
  • Cross-functional collaboration
  • Operational excellence
  • Financial security mission alignment

Key Requirements

  • Bachelor's degree or 4 years of related experience
  • Minimum 4 years consulting experience
  • Demonstrated cost benefit analysis experience
  • Developing experience applying business rules
  • Strong written and verbal communication skills
  • Developing knowledge of regulatory compliance

Work Rights

Not specified

Tailored Resume

Cover Letter