Client Service Representative

Marshfield Animal Hospital

Pensacola, FL, US
Base: $15.00 - $17.70 hourly; bonus/equity: not sp...
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Multi-tasking in high-volume environment
Fluent english communication skills
Comfortable around various pets
** The Client Service Representative position at Marshfield Animal Hospital in Pensacola, FL, is focused on enhancing client and pet experiences while maximizing the productivity of the veterinary team. Ideal candidates should possess strong customer service skills, a proactive attitude, and the ability to manage multiple tasks efficiently. The role offers comprehensive benefits, including medical insurance, retirement plans, and professional development support. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are expected to live and exemplify the Five Principles of Mars, Inc., focusing on quality, responsibility, mutuality, efficiency, and freedom.
  • The role offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for pets.

Matching Summary

Match Score: 75

** The Client Service Representative position at Marshfield Animal Hospital in Pensacola, FL, is focused on enhancing client and pet experiences while maximizing the productivity of the veterinary team. Ideal candidates should possess strong customer service skills, a proactive attitude, and the ability to manage multiple tasks efficiently. The role offers comprehensive benefits, including medical insurance, retirement plans, and professional development support. **

Salary

Base: $15.00 - $17.70 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, student debt relief for DVMs

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Comfortable around various pets
  • Mathematical ability for finances
  • Computer proficiency with Microsoft Office

Nice-to-have

  • Veterinary technician background preferred
  • Medical terminology training
  • Customer service experience
  • Initiative to enhance processes
  • Resilience under stressful conditions

Key Requirements

  • High School Diploma or equivalent
  • At least 18 years old for radiography duties
  • One year related customer service experience

Work Rights

Not specified

Tailored Resume

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