Receptionist / Client Care Associate (part-time)

Shires Vets

Walton, United Kingdom
Base: £5,129.28 py; bonus/equity: not specified; b...
Onsite
Client communication and service
Answering telephone promptly
Using client system for appointments
Shires Vets in Walton is seeking a part-time Receptionist/Client Care Associate to provide essential customer service and support at their veterinary practice. The role involves direct client interaction, managing appointments, and maintaining a welcoming environment while contributing to the overall success of the practice

Job Summary

  • This role is a key customer contact role and is crucial to the success of the practice, providing the first point of contact for all clients, suppliers, and visitors.
  • We offer 5 weeks holiday + bank holidays + Birthday Leave, career progression opportunities, and staff discount schemes.
  • Shires Vets is part of Linnaeus and Mars Veterinary Health, committed to fostering an inclusive and diverse culture that prioritizes employee wellbeing.

Matching Summary

Match Score: 85

Shires Vets in Walton is seeking a part-time Receptionist/Client Care Associate to provide essential customer service and support at their veterinary practice. The role involves direct client interaction, managing appointments, and maintaining a welcoming environment while contributing to the overall success of the practice.

Salary

Base: £5129.28 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Staff discount schemes, Life Assurance, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward

Skills & Requirements

Must-have

  • Client communication and service
  • Answering telephone promptly
  • Using client system for appointments
  • Maintaining waiting area cleanliness
  • Accurate message taking skills
  • Competent user of Word & Excel

Nice-to-have

  • Basic animal handling experience
  • Smart appearance and friendly manner
  • Ability to use initiative
  • Awareness of security

Key Requirements

  • Good oral communication skills
  • Good keyboard skills
  • Good numerical skills
  • Good organisational skills
  • Ability to learn new software programs

Work Rights

Not specified

Tailored Resume

Cover Letter