Customer Service/technical Support Representative (onsite)

Concentrix

Lake Mary, FL, USA
Base: $18- $22.50ph; bonus/equity: incentives alig...
Onsite
High school diploma or ged required
Live within 40 miles of lake mary fl
Pass technical assessments for pc systems
Concentrix is seeking a Customer Service/Technical Support Representative for an onsite position in Lake Mary, FL. The role involves providing technical support and customer service to clients, with a strong emphasis on personal and career development within a diverse and inclusive company culture

Job Summary

  • This role offers a career journey with real growth potential as approximately 80% of managers are promoted from within.
  • Employees receive comprehensive training, technologies, and continuing support to succeed in resolving routine technical problems.
  • The position includes a competitive salary range of $18-$22.50/hr plus incentives and a full benefits package including medical and 401(k).

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Service/Technical Support Representative for an onsite position in Lake Mary, FL. The role involves providing technical support and customer service to clients, with a strong emphasis on personal and career development within a diverse and inclusive company culture.

Salary

Base: $18- $22.50/hr; Bonus/Equity: Incentives align with performance; Benefits: Medical, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Live within 40 miles of Lake Mary FL
  • Pass technical assessments for PC systems
  • Operate computer keyboard and headset daily

Nice-to-have

  • Genuine compassion for customers
  • Interest in career growth and development
  • Ability to work in diverse global team
  • Strong integrity and knowledge base

Key Requirements

  • Must be 18 years or older
  • Must reside in the United States
  • Must have valid US address for residence
  • Must pass technical skills assessment

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter