Technical Support Engineer- Fixed Term (remote, Rou)

CrowdStrike

Rou, Romania
Hybrid
Troubleshooting customer technical issues
Api technologies (rest) support
Siem solutions management
As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally

Job Summary

  • As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.
  • The role involves working with CrowdStrike internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment.
  • Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role

Matching Summary

As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.

Skills & Requirements

Must-have

  • Troubleshooting customer technical issues
  • API technologies (REST) support
  • SIEM solutions management
  • Windows and Linux platform expertise
  • Customer-facing role experience

Nice-to-have

  • Fanatical about the customer
  • Relentlessly focused on innovation
  • Limitless passion for technology
  • Creative thinking for process improvements
  • Ability to remain calm under pressure

Key Requirements

  • Bachelor’s Degree or equivalent
  • 2+ years customer support experience
  • Demonstrable API skills
  • SIEM solutions expertise
  • Ability to learn new technologies quickly

Work Rights

Not specified

Tailored Resume

Cover Letter