As an Engagement Consultant, you will support customers through their home journeys by providing expert advice on mortgages, protection, and insurance while guiding them through digital processes
Job Summary
As an Engagement Consultant, you will support customers through their home journeys by providing expert advice on mortgages, protection, and insurance while guiding them through digital processes.
The role offers flexible working hours with a hybrid model and includes comprehensive induction and ongoing coaching to support your development.
Lloyds Banking Group is committed to diversity, inclusion, and wellbeing, providing benefits such as a generous pension, annual bonus, share schemes, and wellbeing initiatives.
Matching Summary
As an Engagement Consultant, you will support customers through their home journeys by providing expert advice on mortgages, protection, and insurance while guiding them through digital processes.
Salary
Base: £26,200 - £27,530; Bonus/Equity: Annual bonus subject to Group performance; Benefits: Pension contribution up to 15%, share schemes, wellbeing initiatives
Skills & Requirements
Must-have
Hybrid working with homeworking
Flexible shift patterns including evenings
Customer engagement and support
Mortgage and protection advice
Collaborative teamwork
Digital customer journey guidance
Nice-to-have
Personal development and coaching
Embracing diversity and wellbeing
Innovative and change embracing mindset
Customer-centric decision making
Inclusive workplace culture
Key Requirements
Full & part time availability
Ability to work flexible shifts including evenings and Saturdays