Fnol Cabin Agent

Western World Insurance Company

Mexico City, Mexico
1 year customer support experience
Basic insurance and claims knowledge
High empathy and listening skills
The FNOL Cabin Agent provides immediate attention to policyholders during emergencies such as vehicle or home accidents

Job Summary

  • The FNOL Cabin Agent provides immediate attention to policyholders during emergencies such as vehicle or home accidents.
  • The role requires registering new claims, validating policy status, and providing customer service support 24/7.
  • AIG offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The FNOL Cabin Agent provides immediate attention to policyholders during emergencies such as vehicle or home accidents.

Skills & Requirements

Must-have

  • 1 year customer support experience
  • Basic insurance and claims knowledge
  • High empathy and listening skills

Nice-to-have

  • Ability to work under pressure
  • Problem-solving and quick thinking
  • Efficient teamwork capacity

Key Requirements

  • 1 year in customer support
  • Basic knowledge of insurance processes
  • Flexibility for shift rotation

Work Rights

Not specified

Tailored Resume

Cover Letter