Customer Experience Associate

TD Bank

Oakville, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Financial transaction processing
Customer needs assessment
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • TD is one of the world's leading global financial institutions, delivering legendary customer experiences to millions of households and businesses, and is committed to being a leader in customer experience through innovation and colleague development.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promote banking solutions
  • MS Office proficiency
  • Detail-oriented
  • Effective communication

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed
  • Build positive work environment
  • Operational improvements

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, time management skills
  • Hands on MS Office and internet knowledge
  • Initiative, accuracy, detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter