Responsable Régional De Service H/f

ETM Inc

Île-de-France, France
Base: 13-month salary; bonus/equity: commission on...
Management of field service technicians
Maintenance and commissioning operations
Customer relationship management
You will lead and develop the after-sales service activity across the Île-de-France region and surrounding areas, managing a team of about fifteen field technicians

Job Summary

  • You will lead and develop the after-sales service activity across the Île-de-France region and surrounding areas, managing a team of about fifteen field technicians.
  • The role includes operational management, technical quality assurance, commercial development of maintenance contracts, and ensuring customer satisfaction and loyalty.
  • The position offers a company car, a company phone and PC, a 13-month base salary plus commission, and is based in the 91 department in France.

Matching Summary

You will lead and develop the after-sales service activity across the Île-de-France region and surrounding areas, managing a team of about fifteen field technicians.

Salary

Base: 13-month salary; Bonus/Equity: commission on regional service sales; Benefits: company vehicle, phone, PC

Skills & Requirements

Must-have

  • management of field service technicians
  • maintenance and commissioning operations
  • customer relationship management
  • commercial development of service contracts
  • operational performance monitoring
  • team skills development
  • safety and quality compliance

Nice-to-have

  • leadership and team motivation
  • technical and commercial collaboration
  • problem resolution and client support
  • autonomy and organizational skills
  • service after-sales experience
  • industrial environment experience

Key Requirements

  • Bac +2 technical education minimum
  • minimum 5 years experience in technical or industrial environment
  • experience in team management and client relations
  • experience in after-sales service or industrial maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter