Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The ideal candidate should have over five years of experience in technical support, with a strong background in enterprise cloud applications and excellent analytical skills
Job Summary
This role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
The company is a Fortune 500 leader in AI platforms for managing people, money, and agents, fostering a culture of integrity and shared enthusiasm.
Candidates must be willing to relocate to Warsaw, Poland, and commit to working from the office at least 50% of the time.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland. The ideal candidate should have over five years of experience in technical support, with a strong background in enterprise cloud applications and excellent analytical skills.
Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
5+ years technical support experience
2+ years enterprise cloud software support
Linux SQL DBMS programming knowledge
XML JSON data format expertise
Web Services API troubleshooting skills
Nice-to-have
Finance or financial planning software background
JavaScript programming knowledge
ELK log aggregation tool usage
Empathetic customer service approach
Collaborative team player mindset
Key Requirements
5+ years in Technical Support role
2+ years as support engineer for enterprise cloud app