Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Not specified (assumed on-site due to the nature of the role)
High school diploma or equivalent
1+ year customer interaction experience
Experience in answering service or switchboard
Advocate Health is seeking a full-time Switchboard Operator for their Arlington Heights, Illinois location. The role involves managing incoming and outgoing calls, providing information to callers, and responding to emergency situations, with a focus on customer service and effective communication
Matching Summary
Match Score: 75
Advocate Health is seeking a full-time Switchboard Operator for their Arlington Heights, Illinois location. The role involves managing incoming and outgoing calls, providing information to callers, and responding to emergency situations, with a focus on customer service and effective communication.
Salary
Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Retirement plans
Skills & Requirements
Must-have
High School Diploma or equivalent
1+ year customer interaction experience
Experience in answering service or switchboard
Ability to handle multiple tasks simultaneously
Knowledge of Cisco telephone system
Proficiency with Amcom system
Nice-to-have
Excellent spelling and grammar skills
Ability to work under pressure
Strong problem-solving abilities
Team-oriented mindset
Customer-focused attitude
Key Requirements
High School Diploma or equivalent
1+ year experience in customer interaction
Some experience in answering service/switchboard areas