Responsible for answering and directing incoming phone calls and greeting customers as they enter the lobby, dealership showroom, or service area
Job Summary
Responsible for answering and directing incoming phone calls and greeting customers as they enter the lobby, dealership showroom, or service area.
Maintains CSI at or above company standards, an organized, clean and safe work area, and participates in required training.
Demonstrates the Company’s Core Values, complies with Company policies and procedures, and observes all Federal, State, Local and Company safety rules and regulations.
Matching Summary
Responsible for answering and directing incoming phone calls and greeting customers as they enter the lobby, dealership showroom, or service area.
Skills & Requirements
Must-have
Answering incoming phone calls
Greeting customers professionally
Maintaining organized work area
Accurate message taking
Directing calls and customers
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Key Requirements
High School Diploma
Up to 3 years experience
Previous Customer Service or administrative experience