Job Summary

• The Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations.
• The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities such as restrooms, concessions, first aid and other event related areas.
• The Guest Services Representative is responsible for their assigned position and is expected to take ownership of making sure guests follow arena policies and guest code of conduct while addressing situations in a friendly and helpful manner.

Matching Summary

Skills & Requirements

Key Requirements

• Customer service experience
• Stand for extended periods
• Excellent communication skills
• Able to work outdoors
• Work in a team environment
• Work flexible hours

Work Rights