Pt Constituent Services, Community Aide (ncs) - Mayors Office Of Correspondence And Constituent Services

Baltimore City Council

City Hall, Baltimore, US
Base: $15.00 - $28.80 hourly; hiring salary range:...
Excellent customer service skills
Strong communication skills
Manage multiple tasks
The Mayor’s Office of Correspondence and Constituent Services (MOCCS) is seeking a motivated, energetic individual with excellent customer service and communication skills

Job Summary

  • The Mayor’s Office of Correspondence and Constituent Services (MOCCS) is seeking a motivated, energetic individual with excellent customer service and communication skills.
  • The part-time Constituent Services Liaison is responsible for supporting the work of both units and providing exceptional customer service assistance to constituents.
  • The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, as well as wellness programs, support groups, and workshops.

Matching Summary

The Mayor’s Office of Correspondence and Constituent Services (MOCCS) is seeking a motivated, energetic individual with excellent customer service and communication skills.

Salary

Base: $15.00 - $28.80 Hourly; Hiring Salary Range: $15.00 – $21.90 Hourly; Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong communication skills
  • Manage multiple tasks
  • Responsive to constituent needs
  • Microsoft Outlook, Word, Excel

Nice-to-have

  • Knowledge of Baltimore City history
  • Ability to communicate with diverse groups
  • Strong leadership skills
  • Time management skills

Key Requirements

  • Bachelor’s degree preferred
  • Two years’ experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter