Sr Analyst Desktop Support At Dxc Site In Halifax

DXC Technology UK

Halifax, Nova Scotia, Canada
Onsite
2nd-level desktop support monitoring
Imac installations and moves
Servicenow ticketing system experience
DXC Technology is seeking a motivated team member to provide mission-critical desktop support services at their Halifax site

Job Summary

  • DXC Technology is seeking a motivated team member to provide mission-critical desktop support services at their Halifax site.
  • The role involves managing the full lifecycle of user equipment, performing IMACs, and ensuring 2nd-level support is monitored during operation hours.
  • Candidates must hold Secret Level II Security Clearance and be legally authorized to work in Canada without sponsorship.

Matching Summary

DXC Technology is seeking a motivated team member to provide mission-critical desktop support services at their Halifax site.

Skills & Requirements

Must-have

  • 2nd-level desktop support monitoring
  • IMAC installations and moves
  • ServiceNow ticketing system experience
  • Windows 11 and Office applications
  • HP workstation and laptop support

Nice-to-have

  • Knowledge of networks
  • MCM (formerly SCCM) administration
  • Mobile connectivity tools like SecureID
  • Problem-solving techniques for escalation

Key Requirements

  • Secret Level II Security Clearance (Canada)
  • Bachelor's degree in IT or 2 years hands-on experience
  • Legal authorization to work in Canada without sponsorship

Work Rights

Must have Secret Level II Security Clearance and legal work authorization

Tailored Resume

Cover Letter