It Partner - Service Management Specialist (12 Month Mtc)

Challenger Limited

Sydney, NSW, Australia
Hybrid
Service delivery oversight
Incident and request management
Stakeholder relationship building
You’ll work directly with a group of high profile partners, gaining strong exposure to how technology supports business outcomes

Job Summary

  • You’ll work directly with a group of high profile partners, gaining strong exposure to how technology supports business outcomes.
  • You’ll oversee IT incidents and service requests from start to finish, making sure nothing stalls or loses momentum.
  • Challenger offers a flexible hybrid model based out of our Martin Place, Sydney CBD office (typically three days in office and two days from home).

Matching Summary

You’ll work directly with a group of high profile partners, gaining strong exposure to how technology supports business outcomes.

Skills & Requirements

Must-have

  • service delivery oversight
  • incident and request management
  • stakeholder relationship building
  • enterprise IT environment understanding
  • vendor management
  • reporting and trend analysis

Nice-to-have

  • flexible hybrid work model
  • diverse and inclusive team
  • continuous improvement focus
  • proactive problem solving

Key Requirements

  • Experience in financial services
  • IT service management exposure
  • Enterprise IT environments knowledge
  • Familiarity with ServiceNow, Jira, Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter