Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, CA, US
Base: $16.90 to $20.00 hourly; bonus/equity: + bon...
Not specified (assumed to be onsite based on dealership role).
Strong communication skills
Ability to multitask
Team-oriented environment
Lithia Hyundai of Fresno is seeking a motivated BDC Administrator (Customer Service Representative) to manage customer inquiries and drive sales traffic. The role demands strong communication skills and experience in customer service, ideally within the automotive industry, while offering competitive pay and comprehensive benefits

Job Summary

  • The role involves handling inbound and outbound calls, emails, and chats to assist customers with sales inquiries.
  • Employees are expected to schedule appointments and follow up with leads to drive showroom traffic while maintaining accurate CRM records.
  • The company offers competitive pay ranging from $16.90 to $20.00 per hour plus bonus opportunities and comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

Match Score: 85

Lithia Hyundai of Fresno is seeking a motivated BDC Administrator (Customer Service Representative) to manage customer inquiries and drive sales traffic. The role demands strong communication skills and experience in customer service, ideally within the automotive industry, while offering competitive pay and comprehensive benefits.

Salary

Base: $16.90 to $20.00 hourly; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to multitask
  • Team-oriented environment
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Friendly professional attitude
  • Passion for automotive industry

Key Requirements

  • High School graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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