Provide chat & phone based support to our customers during our 24 hour, 7 days per week service
Job Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
Offer helpful and timely assistance to customers using our online chat service and support customers with new ways of banking through our app and online banking.
We can offer hybrid working which is a mixture of working from home and office work after a minimum of 6 months in the office.
Matching Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
Skills & Requirements
Must-have
24/7 rotational rosters
chat and phone support
online banking support
risk, compliance, OHS awareness
strong computer skills
multitasking ability
Nice-to-have
customer centric environment
warm and engaging voice
team vision and values
revels in change and feedback
extensive development pathway
Key Requirements
Live within reasonable travel distance to Perth office