Customer Experience & Research Vp - Payments

U.S. Bank

Multiple Locations
Base: $149,515.00 - $175,900.00; bonus/equity: not...
Hybrid
Customer experience research
Payments industry knowledge
Data analysis skills
The VP will shape the Payments customer experience strategy by translating insights into improvements

Job Summary

  • The VP will shape the Payments customer experience strategy by translating insights into improvements.
  • This role leads a team and serves as the authority on customer intelligence for PCS.
  • U.S. Bank offers a hybrid schedule and comprehensive benefits to support employees.

Matching Summary

The VP will shape the Payments customer experience strategy by translating insights into improvements.

Salary

Base: $149,515.00 - $175,900.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer experience research
  • Payments industry knowledge
  • Data analysis skills

Nice-to-have

  • Agile product development experience
  • Human-centered design methodologies
  • Strong storytelling abilities

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 10+ years of leadership experience
  • Experience in customer experience research

Work Rights

Not specified

Tailored Resume

Cover Letter