NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for their St Albans location, focusing on expanding the local customer base and enhancing sales through excellent customer service. The ideal candidate should possess strong communication skills and a proactive attitude while being organized and punctual. The role offers opportunities for career progression, benefits, and discounts
Job Summary
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
Taking orders over the telephone, upselling to increase invoice value and outbound calling to raise customer awareness and achieve higher sales.
An opportunity to join a global brand and market leader with exclusive discounts, cashback, and opportunities for career progression.
Matching Summary
Match Score: 85
NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for their St Albans location, focusing on expanding the local customer base and enhancing sales through excellent customer service. The ideal candidate should possess strong communication skills and a proactive attitude while being organized and punctual. The role offers opportunities for career progression, benefits, and discounts.
Skills & Requirements
Must-have
taking orders over telephone
upselling to increase invoice value
outbound calling to achieve sales
building long-term customer rapport
promoting offers and discounts
Nice-to-have
punctual, organised, and efficient
pro-active and enthusiastic
demonstrate empathy towards customers
professional and excellent communication
Key Requirements
Limiting credits and returns by ordering and sending the right parts, first time.