Customer Service Intern

Johnson & Johnson

Madrid, Spain
Base: 1,000 euros pm; bonus/equity: not specified;...
Order registration and tracking
Customer issue resolution
System control
At Johnson & Johnson, we believe health is everything and are committed to building a world where complex diseases are prevented, treated, and cured

Job Summary

  • At Johnson & Johnson, we believe health is everything and are committed to building a world where complex diseases are prevented, treated, and cured.
  • The internship involves order registration, customer issue resolution, system control, sales and marketing support, and managing returns, credits, complaints, and recalls.
  • Johnson & Johnson provides an inclusive work environment where each person is considered as an individual, respecting diversity and dignity.

Matching Summary

At Johnson & Johnson, we believe health is everything and are committed to building a world where complex diseases are prevented, treated, and cured.

Salary

Base: 1000 euros per month; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • order registration and tracking
  • customer issue resolution
  • system control
  • sales and marketing support
  • warehouse and transport error tracking
  • return and credit management
  • complaint and recall management

Nice-to-have

  • exceptional customer service
  • clear communication
  • product knowledge
  • business conduct policy adherence
  • compliance program activities

Key Requirements

  • University degree completed
  • No experience after university
  • English minimum B2
  • Programming languages Python or SQL valued
  • General computer skills
  • Microsoft Office proficiency
  • Excel and Power BI proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter