Automotive Service Manager

Suburban Ford of Romeo

Medford, OR, United States
Service staff recruiting
Customer engagement
Repair order accuracy
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process

Job Summary

  • Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
  • Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
  • We offer best in class industry benefits: Competitive pay, Opportunities for Career advancement, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability & Paid Life Insurance, 401(k) Retirement Plan & Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.

Skills & Requirements

Must-have

  • Service Staff Recruiting
  • Customer engagement
  • Repair order accuracy
  • Warranty receivables management
  • Service area cleanliness

Nice-to-have

  • Proven ability to lead winning teams
  • Professional friendly prompt manner
  • Attention to detail and urgency
  • Active listening skills
  • Critical thinking skills

Key Requirements

  • 1-2 years proven track record as Service Manager
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter