Sonoco is seeking an IT Specialist for Deskside Support to ensure reliable end-user computing and IT infrastructure across multiple locations. The role involves on-site technical support, troubleshooting, and collaboration with various teams, requiring regular travel between sites
Job Summary
The IT Specialist, Field Services Support is responsible for ensuring the reliability and functionality of end-user computing and local IT infrastructure services across our network of manufacturing plants and corporate office locations.
This position requires the willingness and ability to travel regularly between company sites to deliver direct, hands-on technical assistance.
Deliver specialized IT support within manufacturing/shop-floor environments, collaborating with Operations and Engineering teams.
Matching Summary
Match Score: 85
Sonoco is seeking an IT Specialist for Deskside Support to ensure reliable end-user computing and IT infrastructure across multiple locations. The role involves on-site technical support, troubleshooting, and collaboration with various teams, requiring regular travel between sites.
Skills & Requirements
Must-have
Level 2 on-site support
advanced troubleshooting
device imaging and deployments
support specialized site equipment
multi-site field services
manufacturing IT support
Nice-to-have
adaptable and customer-focused approach
strong problem-solving skills
work independently and manage time
highly organized and detail-oriented
Key Requirements
Bachelor’s degree in computer science or related
Proven experience in IT Deskside Support or similar role
Experience supporting users in manufacturing environments