Job Summary

• The Senior Director of UX Operations & Accessibility will lead the strategy, governance, and operational excellence of UX across Elsevier’s global product ecosystem.
• This role is responsible for scaling UX operations, advancing enterprise accessibility maturity, and ensuring inclusive, research informed user experiences across platforms used by researchers, clinicians, librarians, educators, and students worldwide.
• Operating at the intersection of design, product, engineering, compliance, and business strategy, this leader ensures UX practices are efficient, measurable, inclusive, and aligned with Elsevier’s mission to advance knowledge and improve outcomes.

Matching Summary

Salary

Base: $118,300 - $219,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 12+ years’ experience in UX, Design Operations, or Digital Experience leadership
• 5+ years’ experience leading global, multidisciplinary UX teams
• Proven experience building and scaling UX Operations functions
• Deep expertise in accessibility standards and regulatory requirements
• Experience working within enterprise SaaS, digital publishing, health tech, or data driven environments
• Strong understanding of design systems and scalable UX governance models
• Demonstrated ability to align UX metrics with business and product impact
• Executive level communication skills
• Strong knowledge of UX research methodologies
• Experience driving organizational change in complex, global organizations

Work Rights