Collection Officer (penang)

OCBC

Penang, Malaysia
Customer-centric approach
Strong communication skills
Ability to work under pressure
As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track

Job Summary

  • As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track.
  • Your goal is to find mutually beneficial solutions that meet the customer's needs while also minimizing risk for the bank.
  • We offer industry-leading learning and professional development opportunities.

Matching Summary

As a Collections Specialist at OCBC, you'll play a vital role in helping our customers manage their debt and get back on track.

Skills & Requirements

Must-have

  • Customer-centric approach
  • Strong communication skills
  • Ability to work under pressure

Nice-to-have

  • Experience in collections
  • Good spoken English
  • Strong Emotional Intelligence

Key Requirements

  • Experience in collections/customer service
  • Fresh graduate & entry level welcome
  • Proficiency in third language is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter