Claims Process Analyst - Service Programs

AIG

Kuala Lumpur, Malaysia
Claims process analysis
Bordereaux and bulk claims
Process design and implementation
Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims

Job Summary

  • Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.
  • Design and implement solutions that streamline manual processes, including automation using Excel macros, formulas, or Power Automate.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.

Skills & Requirements

Must-have

  • Claims process analysis
  • Bordereaux and bulk claims
  • Process design and implementation
  • Excel macros and formulas
  • Data automation tools
  • Structured problem-solving approach

Nice-to-have

  • Insurance or claims experience
  • Continuous improvement initiatives
  • In-person collaboration culture
  • Inclusion and belonging culture

Key Requirements

  • Proven process analyst experience
  • Advanced Excel proficiency
  • Familiarity with Power Automate
  • Comfortable with large datasets

Work Rights

Not specified

Tailored Resume

Cover Letter