Customer Value Lead - Freelancer (m/f/d)

Roche UK

Vienna, Austria
Fully remote
Customer research and segmentation
Quantitative and qualitative methodologies
Statistical analysis
You will oversee the entire project lifecycle, from initial research meetings and project definition to cross-functional execution and budget management

Job Summary

  • You will oversee the entire project lifecycle, from initial research meetings and project definition to cross-functional execution and budget management.
  • You will be responsible for communicating high-impact research narratives to executive leadership while guiding complex decision-making processes across diverse departments and managing stakeholder relationships.
  • We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient!

Matching Summary

You will oversee the entire project lifecycle, from initial research meetings and project definition to cross-functional execution and budget management.

Skills & Requirements

Must-have

  • customer research and segmentation
  • quantitative and qualitative methodologies
  • statistical analysis
  • interviewing
  • journey mapping
  • survey design
  • data modeling

Nice-to-have

  • strategy development
  • family friendly career paths
  • sustainability
  • healthy lifestyle
  • modern workplace flexibility
  • learning and sharing culture

Key Requirements

  • 5-10 years industry experience
  • Degree in psychology, sociology, market research or similar
  • Strong background in Digital Health or MedTech
  • Native-level or professional fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter