End User Services Technician Ii

Herbalife Nutrition Ltd

Bengaluru, Karnataka, India
Remote
3 to 4 years it infrastructure experience
Troubleshoot hardware and software issues
Experience with snow or jira ticketing tools
Herbalife Nutrition Ltd is seeking an End User Services Technician II in Bengaluru, India, to provide first-line support for hardware and software issues. The ideal candidate will have 3-4 years of IT infrastructure experience, troubleshooting skills, and the ability to collaborate with teams while managing documentation

Job Summary

  • The role involves troubleshooting hardware and software issues while installing systems for end users.
  • Candidates must possess working knowledge of MBT OS file installation and networking troubleshooting skills.
  • The position requires managing time efficiently, maintaining documentation, and providing VC troubleshooting support.

Matching Summary

Match Score: 85

Herbalife Nutrition Ltd is seeking an End User Services Technician II in Bengaluru, India, to provide first-line support for hardware and software issues. The ideal candidate will have 3-4 years of IT infrastructure experience, troubleshooting skills, and the ability to collaborate with teams while managing documentation.

Skills & Requirements

Must-have

  • 3 to 4 years IT infrastructure experience
  • Troubleshoot hardware and software issues
  • Experience with Snow or Jira ticketing tools
  • Knowledge of MBT OS file installation
  • VC troubleshooting support skills
  • Remote-control tool proficiency

Nice-to-have

  • Collaborative team player
  • Efficient time management
  • Willingness to work shifts
  • Pan-India location support capability
  • Strong documentation practices

Key Requirements

  • BCA or BE degree required
  • 3 to 4 years of IT infrastructure work experience
  • Basic knowledge of AD & DC servers

Work Rights

Not specified

Tailored Resume

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