Customer Success Representative

Experian

Nottingham, United Kingdom
Base: not specified; bonus/equity: uncapped commis...
On-site
Client relationship management
Customer engagement
Onboarding and training
Experian is seeking a Customer Success Representative for their Growth Markets team in Nottingham, UK. The role involves fostering customer relationships, providing support, and ensuring clients derive maximum value from Experian's software solutions

Job Summary

  • Ensure customers achieve their desired outcomes while using Experian's products or services.
  • Develop and maintain long-lasting relationships with key stakeholders in client organisations and provide ongoing support.
  • Experian's people-first approach is award-winning, focusing on DEI, work/life balance, development, and wellness.

Matching Summary

Match Score: 85

Experian is seeking a Customer Success Representative for their Growth Markets team in Nottingham, UK. The role involves fostering customer relationships, providing support, and ensuring clients derive maximum value from Experian's software solutions.

Salary

Base: Not specified; Bonus/Equity: uncapped commission; Benefits: pension, bupa healthcare, sharesave scheme

Skills & Requirements

Must-have

  • Client Relationship Management
  • Customer Engagement
  • Onboarding and Training
  • Product Expertise
  • Gather client feedback

Nice-to-have

  • Proactive communication
  • Tailoring communication style
  • Customer-centric approach
  • Collaborate with cross-functional teams

Key Requirements

  • Experience in customer success, account management, or sales
  • B2B software industry experience
  • Learn and understand new software solutions

Work Rights

Not specified

Tailored Resume

Cover Letter