Policy, Process & Communications Coordinator

Australia Post

Australia
On-site
Process documentation development
Digital communication platform maintenance
Stakeholder collaboration
Play a key role in supporting the development, refinement and communication of processes for Last Mile operations

Job Summary

  • Play a key role in supporting the development, refinement and communication of processes for Last Mile operations.
  • Maintain and enhance digital communication platforms, including SharePoint sites, ensuring information is accessible, current and easy to navigate.
  • Support the delivery of clear, consistent and high-quality processes and communications across our Last Mile network.

Matching Summary

Play a key role in supporting the development, refinement and communication of processes for Last Mile operations.

Skills & Requirements

Must-have

  • Process documentation development
  • Digital communication platform maintenance
  • Stakeholder collaboration
  • Attention to detail
  • Strong written communication skills

Nice-to-have

  • Proactive mindset
  • Continuous improvement focus
  • Fast-paced operational environment experience

Key Requirements

  • Experience in operations, ideally within delivery or logistics environments
  • Strong technical writing skills
  • Excellent stakeholder management skills
  • High attention to detail and strong due diligence capability
  • Experience supporting or contributing to change management initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter