Client Success Manager - Health & Pharma- Ontario Remote

ICUC

Ontario, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
**
Social media management
Enterprise client management
Organic social media
** ICUC is seeking a Client Success Manager for their remote position in Ontario, focusing on enhancing client relationships in the Health & Pharma sector. The ideal candidate will have social media management experience and strong project management skills to ensure client satisfaction and business growth. **

Job Summary

  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • You will work closely with the people on the revenue and operations teams, in addition to your director, to grow and retain your accounts.
  • A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

Matching Summary

Match Score: 75

** ICUC is seeking a Client Success Manager for their remote position in Ontario, focusing on enhancing client relationships in the Health & Pharma sector. The ideal candidate will have social media management experience and strong project management skills to ensure client satisfaction and business growth. **

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: medical, dental, RRSP, paid time off, and/or other benefits

Skills & Requirements

Must-have

  • Social media management
  • Enterprise client management
  • Organic social media
  • Client success
  • Project management
  • Budgeting skills
  • Strategic thinker

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player
  • Virtual environment collaboration
  • Additional languages

Key Requirements

  • At least 3 years of experience
  • Proficient knowledge in managing organic social media
  • Experience with Sprinklr, Khoros, and Sprout preferred
  • Exceptional communication and presentation abilities
  • Strong organizational and time management skills
  • Proficiency in Microsoft PowerPoint and Microsoft Teams
  • Willingness to travel for onsite client visits

Work Rights

Not specified

Tailored Resume

Cover Letter