Job Summary

• As an Operations Manager, you will lead and coordinate multiple teams to ensure outstanding service delivery for our clients.
• This role combines people leadership, operational oversight, stakeholder collaboration and requires a resilient and adaptable leader who can navigate challenges, drive continuous improvement and maintain strong team engagement in a dynamic environment.
• At Concentrix, we partner with some of the world’s most recognised brands to deliver exceptional customer experiences.

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Skills & Requirements

Key Requirements

• Proven experience leading high-performing teams
• Strong operational management skills
• Excellent stakeholder management skills
• Experience in contact centre operations

Work Rights