EssilorLuxottica is seeking a full-time Store Manager for LensCrafters in Santa Clara, CA, who will lead the team in delivering exceptional customer service while meeting key performance indicators. The ideal candidate should have management experience, strong operational knowledge, and a passion for enhancing the customer experience in a retail environment
Job Summary
The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.
The role involves partnering with the Doctor of Optometry to elevate the customer and patient experience while driving store KPIs like NPS and Exam Growth.
Employees are offered a competitive bonus and/or commission plan complementing a first-class total rewards package including health care and paid time off.
Matching Summary
Match Score: 85
EssilorLuxottica is seeking a full-time Store Manager for LensCrafters in Santa Clara, CA, who will lead the team in delivering exceptional customer service while meeting key performance indicators. The ideal candidate should have management experience, strong operational knowledge, and a passion for enhancing the customer experience in a retail environment.
Salary
Base: $81,573.24 - $141,200.86; Bonus/Equity: Competitive bonus and/or commission plan available; Benefits: Health care, retirement savings, paid time off/vacation, employee discounts
Skills & Requirements
Must-have
4+ years management or supervisory experience
Strong influencing and negotiating skills
Team building and management capabilities
Knowledge of current optical theory and merchandise
Ability to manage time under aggressive deadlines
Nice-to-have
High level of business acumen
Previous experience in customer service and retail