The Area Service Leader is accountable for driving end-to-end service execution, productivity, and customer satisfaction across imaging modalities within the assigned geography
Job Summary
The Area Service Leader is accountable for driving end-to-end service execution, productivity, and customer satisfaction across imaging modalities within the assigned geography.
This role ensures operational excellence through strong field leadership, deep data-driven decision-making, and seamless collaboration with the service provider to deliver SIHREN commitments on time and with high quality.
GE HealthCare offers a culture that fosters care, collaboration, and support with total rewards designed to unlock ambition and flexibility to turn ideas into world-changing realities.
Matching Summary
The Area Service Leader is accountable for driving end-to-end service execution, productivity, and customer satisfaction across imaging modalities within the assigned geography.
Skills & Requirements
Must-have
Service execution and productivity management
Field leadership and team development
Data-driven decision making
Customer escalation management
Operational excellence in imaging services
Collaboration with service providers
Service KPI compliance
Nice-to-have
Inclusive leadership style
Cross-functional team influence
Digital transformation support
Connectivity deployment
Operational simplification initiatives
Strategic thinking and analytical rigor
Key Requirements
Bachelor’s or Diploma in Engineering or Biomedical Technology