Customer Service Representative Ii | Lapa/sp

Solenis

Lapa, SP, Brazil
Process orders via e-mail, phone
Follow through with order changes
Identify and process invoice corrections
As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team

Job Summary

  • As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.
  • Successful candidate able to assess and resolve obstacles with the primary objective of providing the customer with a high quality and responsive experience.
  • Solenis is a global leader in specialty chemicals, focused on providing sustainable solutions for water-intensive industries.

Matching Summary

As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.

Skills & Requirements

Must-have

  • Process orders via E-mail, Phone
  • Follow through with order changes
  • Identify and process invoice corrections
  • Process returns and/or transfer of product
  • Complete daily reports
  • Set up / maintain new customer accounts

Nice-to-have

  • High quality and responsive experience
  • Can do attitude
  • Strong interpersonal skills
  • Work in a fast paced environment
  • High standards of integrity

Key Requirements

  • Minimum of High School Diploma
  • Bachelor’s Degree preferred
  • Two or more years of employment
  • Previous Customer Service Experience a plus
  • SAP knowledge a plus
  • Skilled in Outlook and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter