Mandarin Bilingual Associate, Client Support (capital Markets)
S Payment
Unknown
Hybrid
Fluency in english and mandarin
Support clients via phone and web chat
Knowledge of capital iq platforms
You will serve on the Capital Markets Client Services team, helping clients resolve issues and navigate Capital IQ platforms
Job Summary
You will serve on the Capital Markets Client Services team, helping clients resolve issues and navigate Capital IQ platforms.
The role offers on-the-job training, mentorship, and certification to prepare you for a successful career in S&P Global’s Market Intelligence division.
S&P Global provides comprehensive benefits including health care, flexible time off, continuous learning resources, and family-friendly perks.
Matching Summary
You will serve on the Capital Markets Client Services team, helping clients resolve issues and navigate Capital IQ platforms.
Skills & Requirements
Must-have
Fluency in English and Mandarin
Support clients via phone and web chat
Knowledge of Capital IQ platforms
Strong problem-solving skills
Effective communication and customer service
Team collaboration skills
On-the-job training and certification
Nice-to-have
Passion for financial services industry
Relationship management enthusiasm
Exposure to multiple S&P Global platforms
Career progression coaching
Diversity, equity, and inclusion culture
Key Requirements
Bachelor’s degree preferably in finance or related field
Fluency in English and Mandarin Chinese
Completion of certification exams and evaluations
Ability to work in a hybrid model with office presence two days per week